FAQs
Frequently Asked Questions
Where is your service area?
Our service area includes the following geographical locations:
California
Greater Los Angeles area including the counties of Los Angeles, Kern, Ventura, Santa Barbara, and San Luis Obispo
Hawaii
Entire State
Countries Served
American Samoa, Belau (Palau), Guam, Johnston Atoll, Kirbati, Marshall Islands, Nauru, Niue, Northern Marianas, Tokelau Islands, Tonga, Tuvalu
What are your office hours?
|
Swagelok Ventura |
Swagelok Los Angeles |
Swagelok Hawaii |
What is your business
name?
Our legal business name is CCFST or Central California Fluid System
Technologies. We also use a few DBAs to differentiate our branch locations,
including Swagelok Ventura, Swagelok Los Angeles, and Swagelok Hawaii.
What forms of payment do you accept?
We accept Visa, Mastercard, and American Express as well as cash, checks, wire transfers, and net 30 terms through an approved account.
How do I open an account with you?
Please email our accounts receivable department for a copy of our terms application. Alternatively, you may call us directly at 800.252.7087 to speak with a representative who can assist you.
Download the California resale certificate.
You can email, fax, or mail your completed form(s) to: info@la.swagelok.com
CCFST
325 Balboa Circle
Camarillo, CA 93012
800.252.7087 (phone)
805.383.2046 (fax)
Where do I remit payment to?
Please remit all payments to:
CCFST
325 Balboa Circle
Camarillo, CA 93012
Please call the appropriate branch office to phone in a credit card payment.
How can I obtain a copy of an invoice?
Email us at info@la.swagelok.com or call our customer service line at 800.252.7087 and we will promptly email or fax you a copy of an invoice.
Where can I find documentation on the Swagelok warranty?
Click here to view the Swagelok Limited Lifetime Warranty.
If I sign up to receive Swagelok emails, will I be constantly emailed?
No! You are free to change your email preferences at any time and can choose to receive ONLY the types of emails you choose to receive. We know how full inboxes can get on a daily basis, but also don't want you to miss out on the latest Swagelok product and services updates and releases, training classes or events. Feel free to sign up and pick and choose. We encourage it!
What is your return policy?
Prior to considering any return, a Return Material Authorization (RMA) number must be issued by an authorized representative. Any parts considered for return must meet the following conditions to be considered resellable.